Website feedback in Azure Boards
Turn shared website feedback into work items in your Azure DevOps project.
One work item per feedback thread
uier creates a work item for each shared feedback thread in the project and area you choose. It keeps the description and discussion up to date and sets your open or done state when the feedback’s status changes.

What it does
Optional features stay off until an admin turns them on for the project.
A work item for each thread
Each shared feedback thread becomes a work item in the project and area you choose, with its text, page context and a link back to uier.
Discussion
The work item’s text keeps the feedback, its page context and the uier discussion up to date.
States
Open and Done in uier set the states you choose. Moves on your board are kept until the uier status changes.
Screenshot links
Screenshots stay in uier behind protected links. They are not uploaded to Azure DevOps.
Two-way status sync
OptionalResolving, completing or reopening the work item marks the feedback Done or Open in uier.
Reply sync
OptionalNew replies in uier become work item comments, and new work item comments come back to the thread. Edit or delete the original to update its copies.
Backfill
Add up to 1,000 existing shared threads when you are ready. Nothing older is copied until you ask.
What you can configure
A workspace admin chooses these on the project’s Azure DevOps page, in Settings, then Integrations.
- Organization and projectRequired
- An Azure DevOps organization and project your work or school account can reach.
- Work item typeRequired
- A type on the project’s boards, such as Issue, Bug or User Story.
- Open and done statesRequired
- A proposed or in progress state, and a resolved or completed one, of that type.
- Area path
- Optional. A team’s board shows work items in its own area paths.
- Two-way status sync
- Off by default. Status changes made in the connected tool are checked in the background, usually every five minutes. Pending uier changes take precedence.
- Reply sync
- Off by default. Starts with replies added after you turn it on. Imported replies show their source and are read-only in uier.
- Sync on or off
- Pause delivery without disconnecting. Existing work items stay.
Backfill and Disconnect are on the same page. Disconnect keeps the copies already made.
Get connected
Start in the project you want to connect.
- Sign in to uier, open or create a project and add its toolbar to your website.
- As a uier workspace admin, open the project’s Settings, then Integrations, and choose Connect on Azure DevOps.
- Sign in with your Microsoft work or school account and allow uier to read your profile and read and write work items.
- Load your organizations and projects, choose a work item type, its open and done states and an optional area path, then save. Use Backfill existing feedback to include up to 1,000 existing shared threads.
Access and data
Each project chooses its own destination.
Permissions
Work items (read and write) and user profile (read), delegated through Microsoft Entra ID. uier acts as the account that connects and can reach only what that account can. It does not request code, pipelines or administration access.
What to expect
Changes sync in the background. Changing the organization, project or type starts new work items; existing ones stay where they are. Personal Microsoft accounts are not supported.
Privacy and disconnect
Private feedback and the public uier showcase are excluded.
Making a thread private or deleting it replaces the work item’s text and moves it to the project’s recycle bin. Azure DevOps keeps earlier revisions in the work item history. Disconnect keeps existing work items; remove uier from your Microsoft account’s apps to revoke its access.
Read the privacy policy and terms of service.
Help and pricing
Every feature available today is free and will stay free forever. If we introduce pricing, it will apply only to new features users want.
For setup, account or sync problems, email contact@signalco.io. Include the provider and what happened. Keep credentials and private feedback out of your message.
You can also report a product issue, suggest an integration or read about security.