Feedback triage
Search a project's feedback, give threads a priority and act on up to 50 of them at once, in the uier app.
One list to sort through
A project's feedback in the app has a search field, a priority filter and a way to select the threads you can triage.
Find the threads
Search filters the threads the app has already loaded, so the list changes as you type.
What it searches
Every word must appear in the first message, a reply, the quoted text, the page path or the thread number, such as #12. Case does not matter. Deleted text is not searched.
With the filters
Search combines with the status, priority, people, page and unread filters. Choosing another environment loads its threads first.
Kept in the address
The search and the filters stay in the page address, so reloading or going back keeps them.
Give threads a priority
Low, Normal, High or Urgent. Older feedback without one counts as Normal.
- Change it on a thread in the app, or in the thread and the inbox of the toolbar while you review a page.
- Filter the list by priority. The order of the list stays the same.
- Guests on a review link see the priority but cannot change it.
- A change counts as new activity on the thread. It sends no email on its own.
- Copy issue, connected integrations and the MCP connector include the priority as context. They do not change priorities or labels in the other tool.
Act on a selection
Check a thread's box when you point at it, press x on it, or choose Select. A bar over the end of the list selects the shown results and applies one action to all of them.
Assign selected
Assign the threads to one person who can see all of them, or choose Unassign.
Set priority
Give every selected thread the same priority.
Mark selected as done
Each thread becomes Done, as it would with its own Done button. This is ordinary completion, never a reviewer’s confirmation: a thread that was Ready to verify shows Done without reviewer confirmation. Fix verification is how a reviewer confirms a fix.
Reopen selected
Done threads go back to Open, and a pending fix check ends. In progress stays as it is.
Selection works in List and Board. Changing the project, environment, author, search, a filter or the view clears it. Threads that arrive while an action runs are never added to it.
Partial results and retries
Each selected thread is saved on its own, so one problem does not undo the rest.
- ChangedThe action was saved.
- UnchangedThe thread already had that value.
- StaleSomeone changed the thread after you selected it, so it was skipped. For Done and Reopen, a new reply or edit counts too.
- UnavailableThe thread was deleted, or you can no longer see it.
- FailedThe save did not finish. Retry failed threads repeats the same action for them.
Changed threads leave the selection. Threads that need attention stay selected while they are shown, listed by number. A retry sends the same submission again, so it cannot apply an action twice or overwrite a newer change.
Limits
Triage works within these bounds today.
1,000 recent threads
Search and filters cover up to 1,000 of the most recent threads in the loaded environment. When there are more, the app says so: narrow the environment or the author to reach older feedback.
50 threads per action
You can select up to 50 shown threads. With more results, Select first 50 shown takes the first 50 in the order shown: Open, In progress, Ready to verify, then Done on the board. The rest stay as they are.
One project at a time
Search and actions cover the project you have open. There is no search across projects, and an action only reaches the threads you selected.
What bulk actions leave out
They do not delete threads, make them private, mark them as read or confirm a fix. Mark all as read is its own button. In the toolbar you change one thread at a time.
Who can triage
The server checks every thread again when it saves, not only when you select it.
Project members
Workspace admins and commenters with access to the project can search, set priorities and use bulk actions on the threads they can see.
Guests
People who review through a link see each thread’s priority. They cannot change it or select threads.
Private threads
Search and selection include only threads you can see. Private threads are visible to admins and their author.
Try it in a project
Every feature available today is free and will stay free forever. If we introduce pricing, it will apply only to new features users want.
Sign in, create a project and invite your team. Triage is in each project’s feedback list. See what else uier does, how feedback reaches your tools through integrations, or the review workflow guide for the technical details.
Get started